Fees & Billing

Family Tree Acupuncture prides ourselves on providing you with excellent, individualised care.

Current Consultation Fee Schedule:  
Initial Consultation & Treatment $90
Follow Up Treatment$75
Second treatment in same week $65
Third Treatment in same week $40

Our Payment Terms

We know navigating through life can be challenging enough, so we keep our payment terms simple.

Payment of your account is required on the day of service, and can be made via Cash, EFTPOS, Visa or Master Card.

Our use of HICAPS electronic claiming means that you can receive applicable health fund rebates directly, leaving the remainder to be paid by you.

Our Cancellation Policy

We acknowledge that unexpected life events may interfere with your ability to attend your appointment. Last minute cancellations, reschedules or non-attendance of a consultation session could be a missed opportunity for another patient to receive care. We know that you will understand this.

Your appointment confirmation email and reminder email (sent 48hrs prior to your appointment) will have a link for you to reschedule or cancel your appointment.

Reschedules or cancellations made more than 24 hours in advance will not incur any fee
If you are unable to attend your appointment please click the cancellation link on your appointment confirmation or  reminder notice and reschedule your appointment online. Thank you.

Non-attendance or cancellation at short notice will incur a cancellation fee

  • Non-attendance or appointments cancelled at short notice are very difficult to fill. Cancellation fees are as follows:
  • Cancellations made with less than 24 hours notice, will incur a fee equal to 50% of the consultation cost plus GST.
  • Non-attendance of a booked appointment or cancelled/rescheduled within 3hrs of the appointment will incur a fee equal to 100% of the consultation fee plus GST.

Cancellation fees are not eligible for a Healthcare rebate.

Thank you for your understanding that our cancellation policy is in place to maximise accessibility to Family Tree Acupuncture care for women and families.